Data Deletion

You can delete the data Rysal holds about you at any time, including everything we received from Facebook, Instagram, Threads, X, LinkedIn, YouTube and TikTok. This page explains the three ways to do it and what happens to your data. We finish every deletion within 30 days. For the full picture of what we collect and why, see our Privacy Policy.

Sign in at dashboard.rysal.app, then:

• To remove one social account: open Settings > Channels, open the account's menu and choose Disconnect. We delete its tokens at once, revoke them with the platform where its API allows, and delete its comments and results within 30 days (within 7 days for YouTube).
• To remove posts, ideas or media: delete them where they appear in Rysal. Media files are removed from our storage within 30 days.
• To remove an organization and everything in it (as its owner): open Settings > Organization and choose Delete organization.
• To remove your account: open Settings > Profile and choose Delete account. If you own an organization, transfer it to another member or delete it first.

Email hello@rysal.app with the subject "Delete my data", from the email address you use for Rysal. Tell us whether you want us to delete your whole account, an organization you own, or the data of one connected social account (give its name or handle).

We reply within 3 business days to confirm the request, and may ask you to confirm it is you. We finish the deletion within 30 days and send you a confirmation when it is done.

If you do not have a Rysal account but your data is in Rysal because you commented on a post of an account managed with Rysal, email us a link to the comment and we will delete our copy.

You can also remove Rysal's access from the platform itself. Rysal can then no longer publish to the account or read its comments and results. Menus change from time to time, so the names may differ slightly:

• Facebook: open Settings & privacy > Settings, then Business integrations (or Apps and websites), find Rysal and choose Remove.
• Instagram: open Settings, then Website permissions > Apps and websites, find Rysal under Active and choose Remove.
• Threads: open Settings > Account > Website permissions, find Rysal and choose Remove.
• X: open Settings and privacy > Security and account access > Apps and sessions > Connected apps, choose Rysal and Revoke app permissions.
• LinkedIn: open Settings & Privacy > Data privacy > Permitted services, and choose Remove next to Rysal.
• YouTube and Google: open Google's security settings, choose Rysal and remove its access.
• TikTok: open Profile > Menu > Settings and privacy > Security > Manage app permissions, choose Rysal and Remove access.

When Meta tells us you removed Rysal, or when a platform stops accepting our token, we treat it as a disconnection: we delete the account's tokens and, within 30 days, the comments and results we stored for it. If you also want your Rysal account deleted, use Option 1 or Option 2.

Depending on what you ask to delete:

• Your account: your name, email address, password hash, sessions, preferences, browser notification subscriptions and AI tool grants.
• An organization: its members and invitations, channel access settings, posts, drafts, ideas, templates, notes, tags, media files and approvals.
• A connected social account: its access and refresh tokens, its profile details (ID, name, handle, picture), the comments and replies we fetched, and its results.

Deleted data disappears from our backups within 30 days of deletion. Request logs, which may contain your IP address, expire within 30 days.

Posts already published to a platform stay on that platform. Rysal cannot always delete them for you; delete them on the platform if you want them gone.

Copies held by the platforms and by AI tools you connected are governed by their own policies.

If the law requires us to keep a record, or we need it to establish or defend a legal claim, we keep only that record, only for as long as needed, and tell you when we confirm your deletion.

Email hello@rysal.app or write to Hareword LLC dba Pragmatic Growth, 604 Carson Dr, NT-1, Bear, DE 19701, United States.